FAQ

Common issues related to KapaMPI

Running the " Get Settings" Script in KAPA
The Get-Settings Script in KAPA is a script that will return various information of a KAPA MPI installation which is useful in identifying and resolving...
Tue, 29 Nov, 2016 at 6:56 PM
Performing a KAPA Upgrade on KAPA Server ( Office and Vessels )
Performing  a KAPA Upgrade on the KAPA Server ( Office or Vessel) Instructions : 1) Copy the Upgrade patch file to the desktop of the KAPA Server. ...
Thu, 15 Dec, 2016 at 4:13 PM
Error when opening MS Office (365) attachments from KAPA application
Error when opening  MS Office 365 attachments from inside KAPA Application Some users may encounter the following error when trying to open some MS Offi...
Thu, 30 Mar, 2017 at 6:36 PM
KAPA Server - Initial Setup Instructions
To perform an installation of  KAPA server, please follow the below  instructions: STEP 1: Download the Microsoft SQL Express 2008 R2 - SP2 server (3...
Wed, 3 May, 2017 at 2:31 PM
Adding new KAPA Clients on a KAPA installation
To add new KAPA clients to an existing KAPA installation (Office or Vessel), you first need to declare these new clients ( computers) in the KAPA server'...
Tue, 18 Jul, 2017 at 12:57 PM
KAPA SETUP REGISTRATION via Automatic Mail
Regarding the Registration Key needed for  installing KAPA on board your vessels , Helintec has an automated  mail service, to which you can send an e-mail ...
Tue, 31 Oct, 2017 at 2:13 PM
KAPA Server - Hardware - Software requirements
Software The SUPPLIER shall deliver the Software, which upon delivery will be demonstrated and tested. The Software will be delivered in executable code...
Fri, 18 Jan, 2019 at 1:30 PM
KapaMPI fails to start with the message "An update is currently being installed on the Server. Please try again later."
Symptom: When starting KapaMPI, the application will not start and display the message "An update is currently being installed on the Server. Please...
Thu, 13 Oct, 2022 at 12:11 PM